Our services
Internal
Communication
We turn internal communication into a management tool.
Internal communication is part of our DNA.
For more than 20 years, we have been supporting organizations with clear, focused (internal) communication in everyday life and in change processes – strategically conceived, close to everyday life and effectively implemented.
Good communication creates orientation, makes changes more tangible and opens up spaces for participation. It does not act as a mouthpiece, but as a unifying and guiding force.
How we support
We analyze, structure and manage your internal communication – from strategy and role clarification to formats, channels and management communication to support for everyday life and change.
We combine strategic clarity with pragmatic implementation: close to your target groups and with a focus on impact rather than actionism.
Here you can find our portfolio at a glance.
Typical situations in which we provide support
For example, if…
- Internal communication is to be established, realigned or professionalized.
- Roles, responsibilities and interfaces are unclear.
- communication is too reactive, inconsistent or lacks control.
- formats, channels and routines no longer fit the organization.
- strategy, transformation or new topics need to be made understandable.
- Digital transformations, new systems or process changes need to be accompanied by communication.
- M&A, integrations, carve-outs or reorganizations need internal orientation.
- employees are not reached or feel insufficiently informed and involved.
- managers need more confidence in their communication role.
- Co-determination, works councils or trade unions require sensitive communication.
- Critical situations require fast, clear and credible communication.
Transformation support
We provide structure and communicative support for change – and give managers the tools to implement it.
We support organizations at the interface of structure, culture and communication. Where clarity is lacking, we create orientation. Where dynamics prevail, we create stability.
Transformation does not succeed through individual initiatives, but through a common vision, clear priorities and a structure that is sustainable in everyday life. We bring topics together, combine measures and translate your corporate strategy into concrete messages and implementation measures. Especially when many initiatives are running in parallel and employees and managers lack a big picture.
Whether strategic realignment, upheaval or crisis: we develop communication and change concepts, create decision-making and implementation capability and ensure that transformation projects are translated into everyday life.
How we support
We structure your change process, develop the appropriate communication formats, empower your managers, create orientation and combine communication, organizational development and implementation measures into a sustainable overall picture.
Here you can find our portfolio at a glance.
Typical situations in which we provide support
For example, if…
- Your new corporate strategy must be translated into everyday life.
- Many change projects are running in parallel, but there is no common picture.
- objectives, priorities or responsibilities are unclear.
- Digital transformations or new system landscapes require change support.
- M&A, integrations, carve-outs or restructurings require orientation and control.
- transformation loses speed or impact in everyday life or your change process needs a (communicative) reset.
- resistance, dynamics or political risks must be realistically assessed.
- managers need security and tools for the change process.
- works councils and trade unions need to be involved or the process is already difficult.
- your communications or HR department needs support in certain phases.
- Critical phases or crisis situations require a special kind of communicative support.
Cultural development
We make culture visible, discussable – and designable.
A strong culture is supportive – especially when things get uncomfortable.
It manifests itself in the way we work together, in decisions, in the way we lead.
Culture is not a mood, but part of the system. It has an effect – consciously or unconsciously. And it plays a role in determining whether change succeeds.
We support organizations in recognizing patterns, naming tensions and anchoring new things – with a common target image that unites attitude, language and behaviour.
Not as a feel-good program, but as a strategic management field to lead organizations into the future.
How we support
We make cultural patterns visible and support organizations in their targeted development in the areas of collaboration, leadership and performance.
We combine cultural guidelines with concrete behavior, routines and management work – so that culture does not remain abstract, but can be experienced in everyday life.
Here you can find our portfolio at a glance.
Typical situations in which we provide support
For example, if…
- A new strategy should also bring changes to cultural issues.
- decisions take too long or are not supported.
- Silos, tensions or conflicts slow down the organization.
- Change does not take effect despite new structures.
- Different cultures have to be brought together after growth measures, M&A or reorganization.
- Unwritten rules or old patterns block change.
- values, guiding principles or leadership principles need to be sharpened.
- managers should shape and mold culture more actively.
- goal clarity, ownership or feedback culture should be strengthened.
- Stress, uncertainty or exhaustion impair cooperation and performance.
- Psychological safety and healthy leadership should be more firmly anchored.
- culture, leadership and cooperation must be made more sustainable.
AI for organization
and communication
We make AI effective and liveable.
Artificial intelligence is changing the culture of organizations: It affects collaboration, communication, roles and decisions. It makes patterns visible, reinforces dynamics – and shows where culture is supporting or lacking orientation.
We support organizations in introducing AI in a responsible and compatible manner. With clear guidelines that provide security. And with an attitude that connects, creates trust and promotes understanding – in corporate communications as well as throughout the organization.
Together, we develop and implement specific AI-supported formats, content and applications for communication and everyday working life.
In this way, an AI-ready culture is being created step by step: a culture that sees AI not as a purely technical issue, but as part of its strategic vision for the future – and uses it effectively in everyday life.
How we support
We support organizations in integrating AI into communication, collaboration and leadership in an understandable, responsible and effective way.
From orientation and guidelines to specific use cases and team empowerment, we accompany AI not as a tool introduction, but as a change in everyday working life.
Here you can find our portfolio at a glance.
Typical situations in which we provide support
For example, if…
- your organization sees AI transformation not just as an IT project, but also as a cultural and communication issue.
- AI systems are to be introduced, but there is a lack of orientation, a common understanding or narratives.
- you want to use AI systems in (internal) communication to make your work more efficient and of higher quality.
- you want to introduce AI-based communication formats.
- Teams in your organization are unsure how AI will change their roles, tasks and collaboration.
- AI guidelines are to be drawn up and established.
- training plans are created and regular AI updates are planned.
- Concrete use cases for communication and collaboration are to be developed.
- data protection, compliance or co-determination must be involved at an early stage.
- New roles, competencies and routines need to be established through the introduction of AI.