A few days ago, it was that time again. As she has done for the past four years, Andrea Montua joined colleagues from the industry in the Staffbase webinar “The future of internal communication” to look at upcoming developments and trends.
The following theses were selected by the experts and put up for discussion:
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One of the main functions of the IC will be transformation support
Real transformation goes far beyond normal changes (change processes); this is a fundamental work expectation for IC.
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In the year 2024, the news pyramid must be reversed
The relevance of news is decided bottom-up. The discussion focused on the importance of the relevance of content for the employee, such as local events versus company news.
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The IC will play an important role in conveying appreciation to employees
The debate revolved around making the “invisible” employees visible and the challenge of treating all target groups equally in order to avoid discrimination against certain groups, such as plant workers or remote employees.
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The culture war over AI in the IC begins
Studies show that AI processes can be 40% faster and 18% better than human processes. It has been discussed that this could mean fewer editors and more community involvement.
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The IC will overtake the EC in 2024
The participants discussed how IC should develop and focus more on the needs and expectations of employees in order to support this change.
You can watch the webinar shortly on the Staffbase page.